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FAQ

What payment method do you accept?

We accept payment via credit/debit cards (Visa, Mastercard, American express), paypal, and other secure online payment method.

How can I track my order?

Once your order is shipped, you'll receive a confirmation email or SMS with a tracking link and tracking number. Simply click the link or enter the tracking number on our website's Track Order page to see real-time updates on your shipment. If you have any issues, feel free to contact our support team for assistance.

What is your return policy?

We offer a hassle-free return policy within [7] days of delivery. Items must be unused, in their original packaging, and with all tags intact. To initiate a return, visit our Returns page and follow the instructions. Once we receive and inspect the item, a refund or exchange will be processed within [5] business days. Please note that certain items may be non-returnable—check the product page for details.

What if my item is damaged during shipping?

We’re sorry to hear that! If your item arrives damaged, please contact us within [7] days of delivery with clear photos of the damaged product and packaging. We’ll arrange a replacement or a full refund as quickly as possible. Your satisfaction is our priority, and we’re here to make things right.